Getting logged out from the DevTest 10.2.4 Portal

Products

• CA Application Test
• CA Continuous Application Insight (PathFinder)

Issue/Introduction

I get logged out of DevTest Portal after 1-2 mins. This is affecting all users.

Cause

Environments having two IP addresses can cause this issue.  Our code is written in a way to have only one IP address or hostname call it.

Environment

Release:
Component: ITKOTF

Resolution

Open a new support case and refer to DE382950 if needing for DevTest 10.2.4, else upgrade to DevTest 10.4.0 which does resolve the issue.