Getting logged out from the DevTest 10.2.4 Portal

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Article ID: 109306

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Updated On:

Products

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder) CA Service Virtualization (DevTest / LISA / VSE / Application Test)

Issue/Introduction

I get logged out of DevTest Portal after 1-2 mins. This is affecting all users.

Cause

Environments having two IP addresses can cause this issue.  Our code is written in a way to have only one IP address or hostname call it.

Environment

Release:
Component: ITKOTF

Resolution

Open a new support case and refer to DE382950 if needing for DevTest 10.2.4, else upgrade to DevTest 10.4.0 which does resolve the issue.