Getting logged out from the DevTest 10.2.4 Portal

Article Id: 109306

Status: Published

Updated On: 22-10-2018 11:06

Products:

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder)

Issue/Introduction:

I get logged out of DevTest Portal after 1-2 mins. This is affecting all users.

Cause:

Environments having two IP addresses can cause this issue. Our code is written in a way to have only one IP address or hostname call it.

Environment:

Release:
Component: ITKOTF

Resolution:

Open a new support case and refer to DE382950 if needing for DevTest 10.2.4, else upgrade to DevTest 10.4.0 which does resolve the issue.