SNMP Agent not working on all Policy Server

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Article ID: 109279

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction



I am setting up the SNMP Agent on our 4 Policy Servers to monitor them, and it is starting fine, however I get the following error when I try to do a snmpget in 3 of them:
"No Such Instance currently exists at this OID"

I run the following command from CLI:
snmpget -v 2c -c public 10.10.10.1:8001 1.3.6.1.4.1.2552.200.300.1.3.1.3

The exact same command works from one of the Policy Servers, but not from the others, and I followed the same steps from the documentation in all the servers. Why is that? How can I have all the Policy Servers running the SNMP Agent properly?


 

Environment

Release: MSPSSO99000-12.8-Single Sign-On-for Business Users-MSP
Component:

Resolution

When using OneView Monitor, all the SNMP requests must be done against the Policy Server where the OneView Monitor is running. In this case, is the only server answering to snmpget queries.

So for example, if we request the IP address :
snmpwalk -v 2c -c public 10.10.10.10:8001 1.3.6.1.4.1.2552.200.300.1.3.1.3 

It will answer with the data for all the Policy Servers;
SNMPv2-SMI::enterprises.2552.200.300.1.3.1.3.1 = IpAddress: 10.10.10.10
SNMPv2-SMI::enterprises.2552.200.300.1.3.1.3.2 = IpAddress: 10.10.10.11 
SNMPv2-SMI::enterprises.2552.200.300.1.3.1.3.3 = IpAddress: 10.10.10.12
SNMPv2-SMI::enterprises.2552.200.300.1.3.1.3.4 = IpAddress: 10.10.10.13