New UX "Approve all"/"Return all" options do not properly work with high number of timesheets to approve/return

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Article ID: 109094

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

New UX "Approve all"/"Return all" options do not properly work with high number of timesheets to approve/return. After using the option, view does not refresh (apparently doing nothing, but after changing the period and coming back to the same period, only 10 timesheets -not "all"- have been processed). In contrast, if a single timesheet is approved or rejected (using the thumbs up/down buttons), the view autorefreshes correctly.

Steps to Reproduce
  1. Submit a number of timesheets (higher than 10).
  2. In the new UX for the Timesheets, go to Review and Approve.
  3. Select the period that has >10 timesheets.
  4. Click on Submitted > Approve all (or Reject all)
Expected Results: View automatically autorefreshes with 0 pending timesheets to approve or reject. All timesheets have been approved (or rejected).
Actual Results: Apparently, nothing happens. View does not automatically refresh. On manual refresh, only 10 timesheets have been approved (or rejected).

Cause

This issue has been reported to Engineering as DE43000.

Environment

This issue has been reported for CA PPM 15.4.0/15.4.1.

Resolution

This defect has two issues:
  • For more than 10 submitted timesheets, the status of only the 10 timesheets present in page are changed. Approving all the timesheets was not part of initial design. It will be taken up as an enhancement at a later point in time.
  • For the 10 timesheets also, the page is not reflecting the changed status. The issue with approving timesheets on current page and reflecting the changes immediately for the user has been fixed in PPM 15.5.1.