Reconciliation create model

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

I am running a reconciliation. I would like the reconciliation to create the asset and model if it does not exist.
The assets are not getting created and the message log shows there is nothing to process.

Environment

Release:
Component: ARGIS

Resolution

In order for a model to get created by reconciliation, the model family must be hardware. Verify the model family.