CA PPM: Unable to log into PPM. error network

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Article ID: 109047

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction



Unable to log into PPM. In the login page users get an error:
[EN ] 
[en - error network]

Why are we getting that error?

Environment

Release:
Component: ODENV

Resolution

This was caused by an internal network issue not allowing some websites to function properly.  CA PPM was impacted by the network issue.