Error on Transaction Transfer

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Article ID: 109035

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Steps to Reproduce:

1. Go to Create WIP Adjustment

2. Search and select transaction

3. Transfer

4. Fill out required information and Save Expected result: transaction is available to approve Actual result: Message "Insert failed on PPA_TRANSWIPADJUST table"

Environment

Release: CODFSS99000-15.4-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution

CA Support discovered that the Financial table for the source project was missing a location. Once the end-user added a location to the project, the transfer was successful.