7.80 robot dumping core on HP-UX 11.23 ia64
Article ID: 109018
DX Unified Infrastructure Management (Nimsoft / UIM)
Every 20 minutes, the controller goes down for one of HP-UX 11.23 ia64 robot.
Nothing is recorded in the controller.log file, but we see the following recorded in the nimbus.log on this robot:
Aug 1 09:42:11:656 Nimbus: 'controller' stopped (pid=11014) SIG = 9
Aug 1 09:42:11:657 Nimbus: Too many retries used starting 'controller', next start in 1200 seconds
SIG = 9 corresponds to a core dump on HP-UX UNIX systems.
The controller fails to start, then waits 20 minutes and tries again, but continues to fail with core dumps.
OS: HP-UX 11.23 ia64
Execute permission was removed from the shared libraries installed in the <installPath>/nimsoft/robot/lib directory:
-rw-r--r-- 1 root root 68368 May 4 13:48 libmodule_loader.sl
-rw-r--r-- 1 root root 756000 May 4 13:48 libnim_shared.sl
A shared library with mode 644 on an HP-UX system will cause core dumps.
Change permissions of the shared libraries used by the controller probe and add execute permission:
chmod 744 *.sl