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Why am I not getting any resource in the Resource Manager filter, in the new UX, under Staffing > Requests?
Article ID: 108966
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Why am I not getting any resource in the Resource Manager filter, in the new UX, under Staffing > Requests?
Environment
Release:
Component: PPMRSM
Component: PPMRSM
Resolution
This filter will not display all resources in the system but only those that are already set as Resource Manager. You can try the following:
- Make sure that no filters are applied in the section. A list of requests should appear.
- Open any request.
- In the right hand side of the screen, check the "Resource Manager" field. Does it have a value? If it does not, please fill it with any that gets offered.
- Close the request, then try to filter for that specific Resource Manager.
- Resource should now appear.
Feedback
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