Agile Central - HPQC: Connector Error undefined method `entity

Article Id: 108941

Status: Published

Updated On: 19-09-2018 09:05

Products:

CA Agile Central On Premise (Rally) , CA Agile Central On Premise (Rally) , CA OPS/MVS Event Management & Automation , CA Agile Central SaaS (Rally) , CA Agile Central SaaS (Rally)

Issue/Introduction:

When trying to synchronize work items the following error is shown in the log and the work item is not copied:

ERROR : RallyEIF::WRK::Connector.rescue in copy_to_rally - ALM defect ID 12345 not copied to Rally (undefined method `entity_type' for 12345:Fixnum)

Additionally, the configuration will reference either a <QCUrlAttachmentFieldHandler> or a <QCAttachmentFieldHandler>.

Cause:

This is caused by a bug in how the connector handles attachments in work items from QC.

Environment:

HP QC Connector versions 4.8.0, 4.8.1, 4.8.2

Resolution:

This issue was resolved in the 4.8.3 version of the connector.
Please contact support to have this version supplied.

It will be necessary to upgrade the existing connector by unpacking the connector files and rerunning 'ruby install_gems.rb'.

Additional Information:

Agile Central - HPQC: Connector Error undefined method `entity_type'