UMP dashboard designer fails to discover devices using alarm filter

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Article ID: 108929

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

When using UMP dashboard designer, we're unable to attach devices to nodes.  The designer fails to discover devices using alarm filter. 

Cause

Timeout is reached preventing data from being returned.

Environment

UIM 8.5.1
UMP 8.5.1

Resolution

Use the below steps to change the timeout.
- Go to IM select wasp probe
- Open Raw Configuration
- Expand webapps folder 
- Select dashboard folder and expand
- Select timeouts folder 
- Select dataSession key and click EditKey button
- Enter a new value 80000 (10000 is default) in the opened window and click ok
- Click ok in Raw Configure window
- Restart wasp probe