SNMPCOLLECTOR Configuration error using admin console
Article ID: 108922
DX Infrastructure ManagementNIMSOFT PROBES
When accessing the snmpcollector probe through the admin console, we get an error: "Configuration was unable to be retrieved"
Message: Remote Request Error: Remote / Carolinas-UIM/dcr-canet-ms-01_hub/dcr-canet-ms-01/snmpcollector probes processing of operation get_ctd_configuration failed Resolution: Please check both the PPM and the remote probe log file for additional details Error Code: PPM-012 Click Retry to attempt to save your configuration again. Click Close to close this window
Problem fixed in latest version of snmpcollector hotfix.
UIM 8.5 snmpcollector 3.42
Upgrading snmpcollector to 3.4.3 HF7 from our support site link below resolves the issue. https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233