CA Spectrum message in VNM.OUT: WARNNING SnmpItcInterface.cc(189): SNMP failsafe

Article Id: 108920

Status: Published

Updated On: 25-07-2019 04:55

Products:

CA Spectrum - OneClick CA Spectrum - Reporting CA Spectrum - Integrations CA Spectrum - Alarms & Event Management

Issue/Introduction:

The VNM.OUT file and Spectrum Control Panel show the following message:

Jul 30 15:26:09 WARNING at SnmpItcInterface.cc(189): SNMP failsafe - Detected delay processing request( IP=xx.xx.xx.xx, community=xxxxxxxxx, id=128503249) after 609870704ms.

Cause:

SNMP requests that have not been responded to are cleared in the cache and after that internal timeout the agent responds to the request which triggers the WARNING message.

Environment:

Release:
Component: SPCCSS

Resolution:

This is resolved in CA Spectrum 10.3 and above. When this happens the WARNING message will not appear.

Additional Information:

DE278091