Application Reports unavailable

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

I am having an issue with using the report section. I get this: The CA SaaS application you are trying to reach is currently unavailable.

Environment

Release:
Component: ODPORT

Cause

session had expired since user was not active in the application.

Resolution

log out of CA PPM and log back in.