SMinder WebAgt, APM, 403 Err, User prob, win evt er, Faulting module: IntroscopeNativeDataAPI.dll,

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

User in DEV are reporting problems using our PIV SSO login system, they get an intermittent 403 error. Analysis of log files reveal problems with IntroscopeNativeDataAPI.dll. We have recently installed APM ... including the IntroscopeNativeDataAPI.dll, recent fix pack. This is APM-SSO 13.1 HF # 4.

Environment

Release:
Component: APMISP

Resolution

Provided HOTFIX. Please contact APM Technical Support.