login.fcc is throwing 500

Article Id: 108902

Status: Published

Updated On: 31-07-2018 11:46

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On CA Single Sign-On

Issue/Introduction:

For a new installation, we get a 500 error when accessing the login.fcc. What can cause this?

Environment:

Any web agent version.
Any OS version.

Resolution:

To troubleshoot this error, you can check the web agent trace log and you may see a log message indicating that the login.fcc was not found at a specified location on the filesystem. Check permissions for that location, or make sure the login.fcc file is present where the web agent is loading it from.