Cancel button appears on the Forgotten Password public task in Identity Manager

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

How can the Cancel button on the public Forgotten Password task in Identity Manager be hidden or removed?

Environment

Release: All versions
Component: Identity Manager

Resolution

To hide the Cancel button on the public Forgotten Password task, customize the corresponding JSP files by performing the following steps:

1. Locate the following files on your application server:

   • ..\iam_im.ear\user_console.war\app\page\screen\fp_identify_user.jsp

   • ..\iam_im.ear\user_console.war\app\page\screen\fp_verify_user.jsp

2. Open each file in a text editor and locate the block.

3. Remove or comment out the following line from within the section:
   
   

   <imh:button type="submit" name="action.forgottenpassword.cancel" valueKey="global.button.cancel" />

4. Save the changes to both files.
   
   
5. Restart the Identity Manager application server for the changes to take effect.

 

Additional Information

Note: Any modifications made to out-of-the-box (OOTB) JSP files may be overwritten during a product upgrade or patch installation. Always create a backup copy of these custom files prior to upgrading so you can re-apply the changes post-upgrade.