NetMaster received IPDI5278 Warning: UNIX command failed, RC/FDBK=8/10, reason=Environment disconnected

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Article ID: 108641

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Updated On:

Products

CA CMDB for z/OS CA NetSpy Network Performance CA NetMaster Network Automation CA SOLVE CA NetMaster Network Management for SNA CA NetMaster Network Management for TCP/IP CA NetMaster File Transfer Management

Issue/Introduction

NetMaster migration to release 12.2 received error in response to a Selftest:
IPDI5278 Warning: UNIX command failed, RC/FDBK=8/10, reason=Environment disconnected 

Environment

Release: SLOPFC00200-12.2-NetMaster-File Transfer Management
Component:

Resolution

The user (see user name in message IPDI5270) is not properly defined with OMVS. 
User OMVS-segment has not set the home and program correctly or is missing the home directory.

For example: 
Changed…..HOME= / and PROGRAM= /bin/sh