Threshold profile is not triggering a notification.

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Article ID: 108601

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

we have created a threshold for one group of device and it is showing on the graph but no email sent. Device group: Oracle test group, Threshold on: Global Concurrent Sessions - The total instant number of Global Concurrent Sessions at the moment.

Cause

This custom metric was added in a much older version when there was an option to import a mib.
 

Environment

CAPM 3.5

Resolution

Create a vender cert extension as outlined in the docs for this metric:
 

Additional Information

https://docops.ca.com/ca-performance-management/3-6/en/building/self-certification/create-or-extend-vendor-certifications