Projects No Longer Save Back from MSP when Using the Legacy Driver

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Article ID: 108593

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Projects will not save back from MSP when using the Legacy driver if the custom field mappings include importing the Open for Time Entry field at the Project level. 

Steps to Reproduce:
0. Install the Legacy Driver
1. Go to Administration - MSP Field Mappings 
2. Create the following new field mapping: 

Object Type: Project
Data Operation: 'Import and Export' OR 'Import'
PPM Attribute ID: is_open_for_te
MSP Field Name: Any Flag field (Ex: Flag6)

3. Go to Home - Projects
4. Open any project and export it to MSP
5. In MSP, go to the CA PPM Integration tab, and click on Save

Expected Results: The project saves back to PPM. 
Actual Results: The project does not save back, it stops on the Waiting for Server step, and a 'Microsoft Project has stopped working' error is thrown. 

Note: This same issue does not occur with the New driver. 

Cause

Caused by DE42888

Environment

Release: CODFSS99000-15.4.1-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution

After careful review of DE42888, it has been determined that this defect is one that will not be fixed. 

Workarounds:
  • Remove the Project Open for Time Entry field mapping from the Administration - MSP Field Mappings  page OR
  • Use the New XML Driver