NFA Query failures on CAPC dashboard

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Article ID: 108578

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Top Conversations (Table) - Volume dashboard view shows "No data to display" and a Query failure every time in CAPC. Other NFA charts and tables for the same interfaces work as expected in CAPC.

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Environment

NFA 9.3.8
Windows 2012

Resolution

  1. First apply Cumulative Patch 1: KB000102173
  2. Download the patch: NFA_9.3.8_PTF_010.zip
  3. Follow the directions inside the ZIP file.
  4. The view should now work in CAPC.

Attachments

1558698585266000108578_sktwi1f5rjvs16je4.png get_app