NFA Query failures on CAPC dashboard

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Top Conversations (Table) - Volume dashboard view shows "No data to display" and a Query failure every time in CAPC. Other NFA charts and tables for the same interfaces work as expected in CAPC.

<Please see attached file for image>

Environment

NFA 9.3.8
Windows 2012

Resolution

1. First apply Cumulative Patch 1: KB000102173
2. Download the patch: NFA_9.3.8_PTF_010.zip
3. Follow the directions inside the ZIP file.
4. The view should now work in CAPC.