17.1-Message of confirmation that your request has been submitted is in English even in French Browser
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17.1-Message of confirmation that your request has been submitted is in English even in French Browser

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Article ID: 108146

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

The message of confirmation that your request has been submitted is in English even in a French Catalog (French browser).   The
Popup message is : "Your request is placed successfully and is under process: TITLE (# of the request)" 

The catalog request submission confirmation message should be displayed based on the language setting in the browser ,  for example ,   It should be  "Votre demande a été soumise avec succès et est en cours de traitement TITLE(# of the request)")  in French 

Environment

Service Catalog 17.1 or 17.1 with rollup1 patch 

Cause

It is a bug 

Resolution

1)  Catalog Engineering team released a testfix T6D9382  to address this issue . T6D9382  is a language related patch and is an independent patch applicable on any level after 17.1 Rollup1  patch (no matter if you applied any patches after 17.1 Rollup 1)   .  You can open a support case to request  testfix T6D9382  .

2)  This language related textfix T6D9382  will be included  into 17.1 Rollup 2  patch    ( which will be available  in  September 2018 )