How to give a static IP address to CA PPM SaaS?

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Article ID: 108035

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction



How to give a static IP address to CA PPM SaaS?

How to expose web services to CA PPM to interact with? An IP address or a range of IP addresses to whitelist on the firewall is required for security reasons.

There is no whitelist based on URL available.
 

Environment

CA PPM SaaS, all versions.

Resolution

CA PPM SaaS does not offer static IP addresses.

These addresses are dynamic and can change after each CA PPM environment recycle.

We do not provide the dynamic range under which they may fall. What we do recommend is SAML and Federated Single Sign on, which may be used to provide similar functionality.

Please see p25 of Federated Single Sign-On here:
https://search.ca.com/assets/SiteAssets/TEC578427_External/TEC578427_20160413.pdf