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Unable to connect to JasperSoft Server via JasperSoft Studio - errors "Server URL is invalid" / "Connection reset"
Article ID: 108033
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Connection test for Data Adapter and JasperSoft Server through Studio fails with below exception:
Data Adapter connection test returns with an exception:
Reason: java.sql.SQLException: Server URL is invalid. Please check reporting server complete url in the JDBC URL.
Server Connection test returns socket exception:
faultString: java.net.SocketException: Connection reset
Cause
Network Proxy restrictions are causing JasperSoft Studio connection failure with JasperSoft Server on SaaS.
Environment
Clarity SaaS Jaspersoft
Resolution
Engage your local network team to set up a Manual Proxy on JasperSoft Studio.
- Go to Windows > Preferences > General > Network Connections
- Change Active Provider to 'Manual' instead of 'Direct'.
NOTE: Alternatively, you can add it as 'Proxy Bypass Host' if your corporation Proxy allows this.
Additional Information
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