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Error when Running the Post Transactions to Financials job post Refresh

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Article ID: 107999

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When I tried to run the "Post Transactions to financials" job in the refreshed test environment (with Production data) I get this error --> ERRORnmc.20005 Prod 

Environment

Release: CODFSS99000-15.4.1-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Cause

The server cache is using data from the environment that was available prior to the refresh. After the refresh those data references have changed.

Resolution

Clear the PPM server cache by following these instructions.