Error when Running the Post Transactions to Financials job post Refresh

Article Id: 107999

Status: Published

Updated On: 26-07-2018 12:49

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

When I tried to run the "Post Transactions to financials" job in the refreshed test environment (with Production data) I get this error --> ERRORnmc.20005 Prod

Cause:

The server cache is using data from the environment that was available prior to the refresh. After the refresh those data references have changed.

Environment:

Release: CODFSS99000-15.4.1-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution:

Clear the PPM server cache by following these instructions.