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Error when Running the Post Transactions to Financials job post Refresh

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Article ID: 107999

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When I tried to run the "Post Transactions to financials" job in the refreshed test environment (with Production data) I get this error --> ERRORnmc.20005 Prod 

Cause

The server cache is using data from the environment that was available prior to the refresh. After the refresh those data references have changed.

Environment

Release: CODFSS99000-15.4.1-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution

Clear the PPM server cache by following these instructions.