How to solve error MONS-025

Article Id: 107991

Status: Published

Updated On: 17-10-2018 11:22

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

When opening a probe in the admin console you get an error message that indicates that the probe ppm has reported an error. The error code is MONS-025. when checking the ppm log it does not show any error.

Environment:

UIM 8.x

Resolution:

Delete the "ppm" probe from the hub that connects to the robot that counts the probe with the error. Reinstall and the clear browser cache.