How to solve error MONS-025

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Article ID: 107991

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction



When opening a probe in the admin console you get an error message that indicates that the probe ppm has reported an error. The error code is MONS-025. when checking the ppm log it does not show any error.

Environment

UIM 8.x

Resolution

Delete the "ppm" probe from the hub that connects to the robot that counts the probe with the error. Reinstall and the clear browser cache.