Display Company Logo In CA PPM Notifications

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Article ID: 107986

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

We are using GEL scripts which are sending (custom) notifications and OOTB email notifications.

How can we rebrand our CA PPM email notifications to display our own company logo?
 

Environment

Release:
Component: ODCOL

Resolution

SaaS Customers

We are not able to change the company logo for On Demand customers in CA PPM Notification email because the favicon file for the logo is stored in a shared code folder. This means that if we changed the logo file for you, the logo would be changed for many On Demand customers. 

On Premise Customers

Logo is in path:

%CLARITY_HOME%\webroot\ui\evolution2\images\eMailLogo.gif

Replace the image file on this path