CA PPM and Oracle Patching

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Article ID: 107958

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction



Do CA PPM services need to be down for Oracle database patching or will it reconnect on its own?

Environment

Release: CODFSS99000-15.4.1-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution

It is recommended to have the CA PPM application down during the Oracle patching.  If the patch touches or makes any updates to the tables or views while the application is up and running it may cause the data to be corrupted and may resuls in the application being unusable.