CA Service Catalog 17.1 RU1: Hidden select box does not populate options after showing it

Article Id: 107945

Status: Published

Updated On: 26-07-2018 23:10

Products:

CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Hidden select box does not populate options after showing it based on another select box option. The issue does not occur in 17.1 GA.

Cause:

Defect with Service Catalog 17.1 Rollup 1

Environment:

Service Catalog 17.1 Rollup 1

Resolution:

This is a known defect with the application and there is a test fix available. Please submit a ticket with Support to get the fix.

To submit a ticket with Support, click here.