CA Service Catalog 17.1 RU1: Hidden select box does not populate options after showing it

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Hidden select box does not populate options after showing it based on another select box option. The issue does not occur in 17.1 GA.

Cause

Defect with Service Catalog 17.1 Rollup 1

Environment

Service Catalog 17.1 Rollup 1

Resolution

This is a known defect with the application and there is a test fix available. Please submit a ticket with Support to get the fix.

To submit a ticket with Support, click here.