snmpcollector is unable to connect to remote device

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

snmpcollector is unable to connect to a remote device. When trying to validate credentials via probe configuration it displays the error 'invalid credentials or device unreachable'.

The profile stays in error state, although the device is reachable from the snmpcollector hub and the credentials are correct.

Environment

snmpcollector 3.42

Resolution

This issue is fixed with snmpcollector_3.4.3-HF-7 which can be downloaded from the UIM Hotfix Page.