Failed to Import the Policy Store Data Definitions

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

Below error is reported in policy server trace when running XPSDDInstall SmMaster.dll after configuring Oracle 12c as Policy Store on Siteminder 12.7 Policy Server.

[07/23/2018][16:14][16:14:15][3728][2804][CSmDbODBC.cpp:946][CSmDbConnectionODBC::Connect][][][][][][][][][][][][][-4017][][][][][][][][Leave function CSmDbConnectionODBC::Connect][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][00:00:01.062579][] 
[07/23/2018][16:14][16:14:15][3728][2804][CSmDbUtilities.cpp:465][][][][][][][][][][][][][][][][][][][][][][LogMessage:ERROR:[sm-Odbc-00060] Failed to connect to datasource 'CA SiteMinder DSN'.][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][]

How can we resolve this error?

Environment

SiteMinder 12.7 using Oracle 12c Database as Policy store

Cause

We have created the DSN manually(This manual DSN was having the wrong password and locking the account - we had to delete it)

Resolution

We configured the CA Siteminder Policy Server Configuration Wizard to configure the Policy Store and it ran successfully