After upgrade to 3.1.2 or 3.2, RDP and SSH connections are slow. PAM is configured as Cluster. It was taking a long time to launch RDP or SSH applets on the Access page. It takes 2 minutes or more. When cluster is turned off the problem disappears.
Cause
This happens when HTTP host header lacks an actual IP address. Delays retrieving the address from DNS causes slow RDP and SSH connections.
Environment
PAM 3.1.2.x, 3.2.x
Resolution
This issue is addressed by applying 3.1.2.03 hot-fix to CA PAM 3.1.2 or 3.2.2 hot-fix to CA PAM 3.2