Unified Self Service Services not removed after complete prduct uninstallation

Article Id: 107881

Status: Published

Updated On: 25-07-2018 13:28

Products:

CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

After complete USS uninstallation procedure the UnifiedSelf-ServiceJetty and Unified Self-Service services still exists

Environment:

Unified Self Service 14.1 / 17.x

Resolution:

Run a command line in USS server:

sc delete "UnifiedSelf-ServiceJetty"
sc delete "Unified Self-Service"