Admin Content CSK Failure after CA PPM Clean Installation

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

We have a new installation of CA PPM and data warehouse. PPM is operational and accessible. When we attempt to run "admin content csk" it fails with an error: "Error Applying XOG: Failure occurred while applying resources/csk_roles.xml"

Cause

This issue was caused by the nls_date_format not being configured in the database parameters for the DWH database.

Environment

Release:
Component: PMO

Resolution

Configure the nls_date_format as per the documentation, and then re-run the admin csk which should run successfully.