VAIM UI does not start

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Article ID: 107836

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Updated On:

Products

CA Server Automation CA Virtual Assurance for IM

Issue/Introduction

  • CAAIPTOMCAT Service keeps stopping.

Cause

  • Multiple private instances of Tomcat are installed on the VAIM Server.

Environment

Release:
Component: ASMVC

Resolution

  • Change VAIM Tomcat Server Shutdown Port to a different port:
  1. Navigate to the C:\CA\VirtualAssurance\tomcat\conf directory.
  2. Edit Server.XML.
  3. Change the port on the following line:
<Server port="8005" shutdown="SHUTDOWN">

       4. Start CAAIPApache Server Service.

Additional Information

  • Default VAIM Ports:
https://support.ca.com/cadocs/0/CA%20Virtual%20Assurance%20for%20Infrastructure%20Managers%2012%209-ENU/Bookshelf_Files/HTML/UIHelp/1747272.html?zoom_highlight=ports