17.1-Cannot put color on text when editing service option
Article ID: 107807
Updated On:
Products
CA Service Catalog
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
In a service option, when you want to change the color of the text of a element in it (like the description or other text elements), you can't.
You are supposed to select a color different than black, select the text and click on the icon who look like to a square with a "T" in it.
But this is not working at all... With or without localise, the color text is not changing.
You are supposed to select a color different than black, select the text and click on the icon who look like to a square with a "T" in it.
But this is not working at all... With or without localise, the color text is not changing.
Environment
Service Catalog 17.1
Cause
This is a bug in 17.1
Resolution
1 . This bug was addressed in catalog 17.1 rollup1 patch . you will need to apply catalog 17.1 rollup1 patch
2. you highlight the text ( which you want to change the color ) , and then in color palette , pick the color you want . After that you will need to click the "T" icon to confirm 'Change the color of the select text" to save it :
2. you highlight the text ( which you want to change the color ) , and then in color palette , pick the color you want . After that you will need to click the "T" icon to confirm 'Change the color of the select text" to save it :
<Please see attached file for image>
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