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17.1-Cannot put color on text when editing service option


Article ID: 107807


Updated On:


CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


In a service option, when you want to change the color of the text of a element in it (like the description or other text elements), you can't.

You are supposed to select a color different than black, select the text and click on the icon who look like to a square with a "T" in it.

But this is not working at all... With or without localise, the color text is not changing.


Service Catalog 17.1 


This is a bug in 17.1   


1 . This bug was addressed in catalog 17.1 rollup1 patch .    you will need to apply catalog 17.1 rollup1 patch 

2.  you highlight the text ( which you want to change the color ) , and then in color palette , pick the color  you want .   After that you will need to click the "T" icon to confirm 'Change the color of the select text"   to save it  :

<Please see attached file for image>

User-added image


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