After Upgrade to 12.2 Workprocesses are sending out errormessage: U00003102 Unable to connect client [Systemdata], reason: '13 - Permission denied'

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Article ID: 107791

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

After the Upgrade of CA Automic Automation Engine to 12.2, following error message appears on every Work process in 2 minutes sequence:
 
U00003102 Unable to connect client '[SYSTEMNAME,WP#,IP_ADDRESS]', reason: '13 - Permission denied'.

 

Cause

The issue is related to a bug on the Automation Engine Workprocesses.

Environment

CA Automic Workload Automation, Automation Engine 12.2
The issue can occur on Windows and Unix Environments.

Resolution

This issue will be fixed with a Hotfix for Version 12.2. which will be available soon.