Cannot view log file through logmon probe

Article Id: 107788

Status: Published

Updated On: 25-07-2018 01:00

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

Cannot view log file through logmon probe

Cause:

The logfile has an unsupported encoding code set.

Environment:

UIM 8.51
logmon 3.92

Resolution:

Change file encoding at profile level to UTF-8 and file content can be viewed in logmon configuration GUI.

Additional Information:

logmon-3.92-D2.zip fix has been provided to address this case. This fix can be requested through a case from CA Support.