Cannot view log file through logmon probe

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

Cannot view log file through logmon probe

Cause

The logfile has an unsupported encoding code set.

Environment

UIM 8.51
logmon 3.92
 

Resolution

Change file encoding at profile level to UTF-8  and file content can be viewed in logmon configuration GUI.

Additional Information

logmon-3.92-D2.zip  fix has been provided to address this case. This fix can be requested through a case from CA Support.