Receiving error code 9501 from OPMS

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Article ID: 107726

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Updated On:

Products

CA Application Synthetic Monitor (ASM) CA App Synthetic Monitor NIMSOFT CLOUD USER EXPERIENCE MONITOR

Issue/Introduction



Monitor is set up to use public monitoring stations and one OPMS.  Frequently the error 9501 comes from internal OPMS, but not seen on the public monitoring stations.

Environment

Release: APMCMB99000-10.0-App Synthetic Monitor-Basic Option
Component:

Resolution

It was found that Docker was disabled.  To resolve this, start Docker and the corresponding docker containers by running:

1. systemctl start docker 
2. docker start jmeter 
3. docker start rbtm1
4. docker start rbtm2
5. docker start rbtm3
6. docker start rbtm4


To enable docker for future restarts, run this command:

systemctl enabled docker.