CA API Gateway: Gateway Inactivity Session Timeout has been reached

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Article ID: 107725

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Updated On:

Products

API MANAGEMENT SAAS CA API Gateway

Issue/Introduction

When attempting to connect to the SaaS Gateway using port 8443 you may receive the below error

"Gateway Inactivity Session Timeout has been reached"

 

Environment

Release:
Component: APIPRS

Resolution

When using the SaaS Gateway port 8443 causes problems when accessing Environments with multiple HA nodes. Port 9443 should be used instead.