CA API Gateway: Gateway Inactivity Session Timeout has been reached

Products

• API MANAGEMENT SAAS
• CA API Gateway

Issue/Introduction

When attempting to connect to the SaaS Gateway using port 8443 you may receive the below error

"Gateway Inactivity Session Timeout has been reached"

 

Environment

Release:
Component: APIPRS

Resolution

When using the SaaS Gateway port 8443 causes problems when accessing Environments with multiple HA nodes. Port 9443 should be used instead.