Unable to Modify Attribute in Identity Manager Task — Identity Manager

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

This article provides resolution steps for scenarios where a specific user attribute remains unmodifiable within an Identity Manager "Modify User" task, despite the attribute not being marked as "Read Only" in the user store.

Environment

Identity Manager 14.5

Cause

This issue typically occurs due to incorrect field configuration settings within the task's profile. Specifically, the attribute may be restricted by restrictive permission settings (Read Only) or an incompatible UI style (String) within the Task Profile designer.

Resolution

1. Log in to the Identity Manager console as an administrator.
2. Navigate to the Task Profile associated with the problematic "Modify User" task.
3. Locate the unmodifiable attribute in the profile screen.
4. Update the Permission setting from "Read Only" to "Read/Write."
5. Update the Style setting from "String" to "Text."
6. Save the changes and retest the modification task.

Additional Information

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