Event Manager Process Crashes

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Article ID: 107723

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

The event manager process has crashed twice recently. The log indicates it shutting down but its not clear why. INFO | jvm 4 | 2018/07/15 01:59:57 | | Deleting 21 old items from db. STATUS | wrapper | 2018/07/15 02:00:10 | TERM trapped. Shutting down.

Cause

System backups were causing very high disk usage and resource load.

Environment

capm 3.5

Resolution

stop all CAPC services before running system backups or snapshots.