Client Automation - Unable to start caf - StartService: The dependency service or group failed to start

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

caf could not be started. caf start command returns following error :
 

CA DSM r14 Common Application Framework 14.0.2000.255
Copyright (c) 2017 CA Technologies. All rights reserved.

Starting caf service...
Waiting for service to confirm startup...
Unable to start caf: StartService: The dependency service or group failed to start.
The command failed.
 

 

<Please see attached file for image>

 

Cause

One possible cause is that "CA Message Queuing Server" service has startup type = Disabled

Check with services.msc if "CA Message Queuing Server" service is Disabled
 

<Please see attached file for image>

Environment

Release: UASIT.99000-12.9-Asset Intelligence
Component:

Resolution

If Startup Type of "CA Message Queuing Server" service is set Disabled, change it to Automatic :
 

<Please see attached file for image>

This can also be done in command line with command :

cam change auto