ntevl probe executing command fails

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

In this case, the customer wants to execute the following shutdown command on a match:

   shutdown.exe /r /t 0

but the command was not executed and the ntevl.log shows:

.. ntevl: mysystem - failed to start: 'cmd /c shutdown /r /t 0 '
... ntevl: failed to execute [cmd /c shutdown /r /t 0 ] error was []

Run command on match was turned on and command Executable was:

C:\Windows\System32\shutdown.exe /r /t 0

Environment

• UIM 8.5.1
• NTEVL probe version 4.24  

Cause

- Parameter is not correctly passed when being specified on the command line

Resolution

For example:

command executable: C:\Windows\System32\shutdown.exe
command arguments: /r /t 0

Specify the command parameter in the "Command Arguments" field instead of appending them in the "Run Command on Match" field.