Not Able To Filter Agent Machine Names In Assign Agents View
Article ID: 107670
CA Release Automation - Release Operations Center (Nolio)CA Release Automation - DataManagement Server (Nolio)
I type the agent name on the search bar, agent appears for a second and displays all other agents excepts the agent i typed on the search bar.
This problem is usually seen when there is a large number of agents. Using Chrome's debug console to look at the requests in the network section and found that the problem only happened when they applied a character to the filter field before the previous request was finished (while the previous request was still "pending").
CA Release Automation 6.x
Please contact CA Technical Support for the status of a fix.
Workaround: If we waited for the list of agents to return its completed list and then apply our filters then it successfully applies the filter. Sometimes it meant waiting 3 seconds. I suggested watching the network console to see when the previous request finishes.