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The VSE and Virtual Services are no longer visible in the Portal

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Article ID: 107665

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Updated On:

Products

CA Application Test CA Continuous Application Insight (PathFinder)

Issue/Introduction

When opening the Portal in the browser, the VSE and its Virtual Services are no longer visible.
Opening http://localhost:1507/devtest in the browser,  logging in and opening  'Monitor -> Virtual Service Environments' did not show the VSE even though the VSE was running.

The following error was observed in the registry.log: 
2018-04-16 00:57:52,425Z (10:57) [Thread-13] INFO /jasper-server - 2 Spring WebApplicationInitializers detected on classpath 
2018-04-16 00:57:53,300Z (10:57) [Thread-13] ERROR org.springframework.boot.SpringApplication - Application startup failed 
java.lang.IllegalStateException: Unable to load configuration files 
... 
Caused by: java.util.InvalidPropertiesFormatException: org.xml.sax.SAXException: Invalid system identifier: http://java.sun.com/j2ee/dtds/application_1_2.dtd 
at sun.util.xml.PlatformXmlPropertiesProvider.load(PlatformXmlPropertiesProvider.java:80) 

Cause

The problem occurred after configuring a proxy in local.properties: 
lisa.http.webProxy.host=<<hostname of the proxy>> 
lisa.http.webProxy.nonProxyHosts=127.0.0.1 
lisa.http.webProxy.port=<<proxy port>> 
lisa.http.webProxy.ssl.host=<<hostname of the proxy>> 
lisa.http.webProxy.ssl.nonProxyHosts=127.0.0.1 
lisa.http.webProxy.ssl.port=<<proxy port>> 

This proxy required a login when accessing hosts outside the local network.

Environment

DevTest Portal 10.3

Resolution

Removing the proxy configuration from local.properties and reinstalling DevTest 10.3 resolved the problem.
The following entries were removed: 
lisa.http.webProxy.host=<<hostname of the proxy>> 
lisa.http.webProxy.nonProxyHosts=127.0.0.1 
lisa.http.webProxy.port=<<proxy port>> 
lisa.http.webProxy.ssl.host=<<hostname of the proxy>> 
lisa.http.webProxy.ssl.nonProxyHosts=127.0.0.1 
lisa.http.webProxy.ssl.port=<<proxy port>>

Some Virtual Services required these proxy settings however and these were configured in VirtualServiceEnvironmentService.vmoptions by adding these entries:
-Dlisa.http.webProxy.host=<<hostname of the proxy>>
-Dlisa.http.webProxy.port=<<proxy port>> 
 
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