System Agent 11.3 SP7 on HP Nonstop requires Java 1.7, does not support 1.8

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• CA Workload Automation Agent

Issue/Introduction

System Agent 11.3 SP7 Install fails on a Tandem HP Nonstop system with the following messages in the Install Log:

Custom Action:            cybermation.iainstaller.library.nonstop.CybNonStopJREVersionCheck
                           Status: SUCCESSFUL

Custom Action:            cybermation.iainstaller.library.CybFatalException
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR -     class cybermation.
iainstaller.library.CybFatalException FatalInstallException: Selected JRE is invalid.  JRE version 1.7  is required



 

Cause

This version of the Agent for this environment requires Java 1.7, and the site was running Java 1.8. ( Not all Agent environments were tested with Java 1.8)
The System Agent documentation states : https://docops.ca.com/ca-workload-automation-system-agent/11-3/en/release-notes/system-requirements-and-supported-platforms/minimum-recommended-hardware-and-software-requirements-by-agent-version

Section: (System Agent 11.3)

Minimum Recommended Hardware and Software Requirements by Agent Version

 

HP Integrity NonStop Itanium 64-bit

300 MB

500 MB

Not shipped. See "Notes."

The JRE is not supplied with the agent. The agent was tested with JRE 1.7 update 25.

 

Environment

New Agent Install on a Tandem HP Nonstop system

Resolution

The recommendation is to install the System Agent 11.4 which will support Java 1.8.
 
Section: (System Agent 11.4)

Minimum Recommended Hardware and Software Requirements by Agent Version

HPE Integrity NonStop Itanium 64-bit

300 MB

500 MB

Not shipped. See "Notes."

The JRE is not supplied with the agent. The agent was tested with JRE 1.7 update 25 and JRE 1.8 update 45.