This version of the Agent for this environment requires Java 1.7, and the site was running Java 1.8. ( Not all Agent environments were tested with Java 1.8)
The System Agent documentation states : https://docops.ca.com/ca-workload-automation-system-agent/11-3/en/release-notes/system-requirements-and-supported-platforms/minimum-recommended-hardware-and-software-requirements-by-agent-version
Section: (System Agent 11.3)
Minimum Recommended Hardware and Software Requirements by Agent Version
HP Integrity NonStop Itanium 64-bit | 300 MB | 500 MB | Not shipped. See "Notes." | The JRE is not supplied with the agent. The agent was tested with JRE 1.7 update 25. |