System Agent 11.3 SP7 Install fails on a Tandem HP Nonstop system with the following messages in the Install Log:
Custom Action: cybermation.iainstaller.library.nonstop.CybNonStopJREVersionCheck
Custom Action: cybermation.iainstaller.library.CybFatalException
Status: FATAL ERROR
Additional Notes: FATAL ERROR - class cybermation.
iainstaller.library.CybFatalException FatalInstallException: Selected JRE is invalid. JRE version 1.7 is required
This version of the Agent for this environment requires Java 1.7, and the site was running Java 1.8. ( Not all Agent environments were tested with Java 1.8)
The System Agent documentation states : https://docops.ca.com/ca-workload-automation-system-agent/11-3/en/release-notes/system-requirements-and-supported-platforms/minimum-recommended-hardware-and-software-requirements-by-agent-version
Section: (System Agent 11.3)
|HP Integrity NonStop Itanium 64-bit||300 MB||500 MB||Not shipped. See "Notes."||The JRE is not supplied with the agent. The agent was tested with JRE 1.7 update 25.|
New Agent Install on a Tandem HP Nonstop system
The recommendation is to install the System Agent 11.4 which will support Java 1.8.
Section: (System Agent 11.4)
|HPE Integrity NonStop Itanium 64-bit||300 MB||500 MB||Not shipped. See "Notes."||The JRE is not supplied with the agent. The agent was tested with JRE 1.7 update 25 and JRE 1.8 update 45.|