CA PPM New UX not displaying properly after upgrade

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

After upgrading our PROD environment to 15.4, we found that the New UX is different between PROD and DEV even though they are at the same build.  

Environment

Release:
Component: ODPRD

Cause

Typically this is caused by the browser using older cached files to display the pages.  The cached versions of those pages may not have the updated features/code.

Resolution

The issue is resolved by clearing the browser cache, and then logging back into CA PPM. We always recommend clearing the browser cache after an upgrade completed, or a patch is applied to your PPM environment. This will help prevent these types of issues from occurring.