Sysload Console: "Could not connect to sldmgts"

Article Id: 107573

Status: Published

Updated On: 27-07-2018 05:35

Products:

CA Automic Sysload

Issue/Introduction:

Sysload Console is not able to connect to the Management Server anymore.
The Services "Sysload Communication Server" and "Sysload Management Servers" appear as Started.

The error that appears in the logs is:
########
Could not connect to [email protected]_MANAGEMENT_SERVER:9900 (10s):0 - Timeout
########

Cause:

The Sysload Management Server started with the wrong IP address (127.0.0.1) instead of the right one upon System Startup

Environment:

Sysload Management Server in Windows

Resolution:

Workaround: restart Sysload Communication Server service so that it listens on the correct IP address.
Solution: modify startup type of Sysload Services to "Automatic (Delayed Start)