Problem routing to gateway hostname

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Article ID: 107564

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Updated On:

Products

CA API Gateway (Layer 7) SA94 to API SECURITY STARTER PACK-7 CA Rapid App Security MOBILE API GATEWAY CA Mobile - API Gateway CA API Gateway

Issue/Introduction



I get the following error when I published a service in the gateway for ssg/ping

Problem routing to https://<gateway_hostname>:8443/ssg/ping. Error msg: Unable to obtain HTTP response from https://<gateway_hostname>:8443/ssg/ping: Unknown host: <gateway_hostname>: Name or service not known

Environment

Release:
Component: APIGTW

Resolution

Ensure that the gateways hostname is listed in the /etc/hostfile. Also check permissions for /etc/hosts file is set to 644