If messages within a flow contain personal data or other sensitive information, it may be beneficial to configure custom data retention policies within Flowdock to align with internal processes and GDPR.
To enable custom data retention policies, a customer must be on Flowdock Enterprise. See https://www.flowdock.com/enterprise for more.
Once the organization is upgraded to Enterprise, CA Flowdock Support can set the data retention policies as specified by the customer.
The policy can be set in # of days for Flow messages as well as Private messages. This does not include Inbox items.